Accuracy

At VServe in order to guarantee high accuracy and to ensure the quality of the process we adapt different levels of data entry. The key levels and compare levels varies depending on the requirement for each project.

Process to guarantee 99.95% accuracy in forms processing. One operator keys the data from print or image, adds tags if metadata and validates against DTD, runs spell check. Encrypts output. Random QC. 5% of output is checked at random.

Process to guarantee 99.99% accuracy in forms processing. No more than one error per 10,000 characters is allowed at VServe.

1. Manual keying from Image/Print format, tagging if metadata & validation against DTD & spell check. Output Encrypted.
2. Second manual key with on-line highlighting of mismatch characters from the 1st key operation. Output is encrypted the second key operator will correct the highlighted mismatch characters using the source document. This process will ensure a minimum of 99.99% accurate result.

Process to guarantee 99.995% accuracy in forms processing. No more than one error per 20,000 characters is allowed at VServe.

1. Key1: One operator keys in the data and tags the document with the predetermined XML/SGML tags and runs validation tool and spell check. Output encrypted.
2. Key2 Same as above with different operator. Output encrypted.
3. Compare 1 The Compare1 operator compares the Key1 against Key 2 output and the software highlights areas of mismatch which are then corrected by Compare1 operator based on the original source document.
4. Compare 2 The Compare 2 operator compares the Key 2 against Key 1 output and the software highlights areas of mismatch which are then corrected by Compare 2 operators based on the original source document.
5. Audit This is background process. In this process software will match the compare 1 & 2 output data character by character. If any mismatching found in-between the document will go to Audit process. If not goes to the QC Queue.
6. Reforms Mismatched characters detected by Compare process will be corrected by reform operator.
7. Random QC 10% of output will be checked at Random. If accuracy is less than 99.995% entire document is rejected, goes back to Key 1&2 process.

Process to guarantee 99.999% accuracy in forms processing. No more than one error per 100,000 characters is allowed at VServe.

1. Key 1 One Operator keys in the data and tags the document with the predetermined XML/SGML tags and runs validation tool if Meta data, output encrypted.
2. Key 2 Same as above with different operator. Output encrypted
3. Key 3 A third operator keys in the data. Output encrypted.
4. Compare 1 The compare 1 operator compares the key 1 against key 2 output and the software highlights areas of mismatch which are then corrected by compare 1 operator based on the original source document.
5. Compare 2 The Compare 2 operator compares the Key 3 against Key 1 output and the software highlights areas of mismatch which are then corrected by compare 2 operators based on the original source document.
6. Compare 3 The Compare 3 operator compares the Compare 1 against Compare 2 output and the software highlights areas of mismatch which are then corrected by compare 3 operators based on the original source document.
7. Audit This is background process within VServe. In this process software will match the comparel 1 & 2 output data character by character. If any mismatching found in-between the document will go to Audit process. If not, then it goes to the QC Queue.
8. Reforms Mismatched characters detected by audit process will be corrected by reform operator.
9. Random QC 10% of output will be checked at Random. If No Go, entire document is rejected.