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Call Center

VServe Solution offers a state of art Call Center facility with latest technology and competent personnel, ensuring cost effective solution to meet the inbound and outbound calling requirements. We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and every time. VServe provide extensive training for the call center agents on the accent and telephone handling skills. Our training covers Accent and conversation skills, Call center etiquette, Internet skills, Sales skills and Technical skills.

Inbound services

• Customer care services
  
• Order taking Services
• Insurance claim and verification
• Database management.

We can handle any number of calls a day since we are equipped with the resources to manage a range of inbound call center services.

Outbound services

• Direct marketing campaigns
• Selling services/ policies
• Up selling and cross selling
• Prospecting and lead generation
• Appointment setting
• Market research
• Database updating
• Welcome calls