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Make an exceptional impression at every customer interaction with expert eCommerce customer support services!

With Customer Service Support from Vserve you get Zero Risk, Big Rewards

    Our
    Pricing
    starts

    You Can
    Save Up to
    60% With Us

    We are Iso
    27001: 2013
    Certified

    We deliver
    results within
    24-48 hours

    Customer service is the backbone of any business. Quality eCommerce customer support service is essential because it directly leads to loyal customers, better conversion, and improved brand identity. A research study brings to light that a happy customer is more likely to bring in business when compared to a dissatisfied one. When you outsource your customer support service to Vserve, we assure you that your customers and target audience will be happy at every step of their interaction with us.

    If you’re interested in our services, we invite you to experience the Vserve difference at no cost. Our risk-free trial period gives you a chance to test-drive our services for free.

    With our eCommerce customer support services, you can opt for

    Chat Support Services

    Chat Support Services

    Be available for your customers 24/7 with our Live chat support services! Our price starts @ $7/FTE Hour. Live chat is one of the most efficient ways to delight your customers if the quality is maintained. It is essential that the team behind the live chat support services are trained and equipped with the tools to interact with your clients. This is where outsourcing to Vserve will do wonders for your business.

    Email support services

    Email support services

    As your company grows so does the number of emails that hit your inbox daily. Let us tackle those emails for you. You’ll only have to see the ones that require your personal attention. We’ve got the rest!

    As a professional email customer service, Vserve not only responds to your emails on time but will also help lower the call volumes and substantially reduce costs for voice support.

    Email support services
    Call centre services

    Call centre services

    Whether your business needs inbound or outbound call center services, Vserve will manage the phones for you 24/7 while accomplishing other important tasks! Acting as a bridge between you and your customers, we give personalized attention to every interaction and ensure that your customers are satisfied with our quick turnaround time.

    The Vserve advantage

    Scalability

    Anything from building a small team to ramping up for seasonal sales- we can go from contract to live within a few weeks. With our strong team and technology, you can access uninterrupted customer support service through the stages of your business expansion.

    Consistency Across Channels

    With the help of multiple channels, we develop a result-oriented CRM process that ensures high conversions and profitability rate. Our ongoing service reports can give you the ability to gain complete control to streamline your customer support process.

    Best-fit Technology

    Using the right technology at the right time to connect with your customers can save your time, cost, and effort. That’s why our service is supported with facilities for IVR, Automatic Call Distributor, Dialer, Voice Logger, Reporting Engine, and more.

    Data Security

    As your customer support service partner, we are committed to maintaining the highest level of information security standards. In accordance with ISO 27001:2013, we have an established information security management system to safeguard the confidential data that you share with us.

    Experience the Vserve Difference!

    Vserve representatives can handle your eCommerce customer service inquiries right away. Outsource to Vserve, and provide an incredible eCommerce customer support service that turns your customers into your brand advocates!

    Ready to try

    Ready to try it for yourself?

    Then contact us and try out the free trial now!