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About Us

Empowering eCommerce Success with Data-Driven Strategies that positively impacts your Revenue and Growth

Vserve is a leading ISO 27001:2013 certified, IT enabled service provider offering a comprehensive set of industry-specific solutions. We help enterprises transform and grow in an ever-changing world of technology through sustainable solutions and strategies built on deep domain knowledge. Our decisions, work pattern, and strategies are all customer-centric, making us the perfect business process outsourcing company to undertake and complete all your business process outsourcing requirements on time and at a comfortable budget.

Global Clients

Global clients in US, UK, Europe, Australia, and Asia-Pacific.

Experience

2 Decades of experience delivering global business solutions partnered with digital transformations.

Customer Service 24/7

24X7 online support to resolve customer queries with quick turnaround time.

Quality and Compliance

As an industry-leading business process service company, Vserve is committed to maintaining the highest standards of data quality and security. Our service is compliant with ISO 27001:2013 for Information security management system. This certification is evidence to prove our pledge in providing quality business process outsourcing services coupled with an extensive security system to our clients. We assure you that your data is safe in our hands.

Mission:

Empowering customer success with reliable and affordable business process outsourcing services, enabling cost and time efficiency that can be utilized to focus on core revenue-earning opportunities.

Vision:

To deliver rapid, cost-effective, and comprehensive solutions for the eCommerce and data management needs of global enterprises.

iso-iec cerificate

Vserve Values

Customer-Centric Approach:

We are committed to empowering client success and satisfaction with our service. Beyond individual project development, we create and nurture an environment for a positive and long-term client relationship. We ensure there is a constant flow of respect for time and the value of both the organizations and support for mutual success in the form of knowledge, resource, innovation, and sustainability.

Partnership:

We strive to “be the partner of choice” – Vserve owns every assigned project and works with commitment and integrity to provide the highest standard of services. Our eCommerce specialist works as a part of your internal team to plan and execute a wide variety of eCommerce initiatives that improves the client’s performance and maximizes profits in a cost-effective way.

Innovation:

Innovation is not just in our statement but we uphold it in our value and our way of life. At Vserve, we identify innovators and acknowledge novel ideas on the desk that create new value. Inspiring creativity, we support our employees to face challenges and solve problems with innovative solutions. We stand with our team while they take a risk and learn from their outcomes.

Excellence:

Beyond success, we are passionate about our process and service excellence. As a team, we strive to deliver high-quality services that add enduring value to your business. We are determined to serve our customers with a constant focus on their needs and dedicate our attention to meeting those needs with a sense of urgency. And we believe limits are set to be defied!

Leadership

Our management team and directors cultivate the company’s success with their leadership, skills, and experience. Our leaders are innovation pioneers, who drive the team with a clear vision to create a paradigm shift in the business process outsourcing industry. Together they are an innovative force behind our company and as an individual, they inspire every idea, concept, and solution we create with their passion and inclination.

Awards and Honors

Receiving the Payoneer business of the year award has energized our team to continue the business concept of helping small businesses grow exponentially capitalizing on outsourcing as a service. The recognition supports Vserve’s conviction that the unexplored market of small and medium businesses can benefit greatly by utilizing outsourcing as a service for non-core business tasks. And focusing more on the core revenue-earning activities, thereby leveling the playing field for ever-evolving businesses.

Our People

We are a team because we value and respect each other

Partnering with Vserve, you are tapping into the expertise of 350+ employees with rich experience and sound technical knowledge. Our professionals are skilled problem solvers, decision-makers, and true leaders of the future.

In fact, our proven track record of success is driven from within- it includes a team of industry veterans and thought leaders and key players who have been a part of the Vserve team for more than a decade and consider us home.

Our Culture

We believe people learn and grow more in a dynamic and fun-filled environment

We follow the “learn, share and grow” policy, which helps each employee to obtain the best knowledge in the working environment. To support employees at every stage of their career – we provide continuous education opportunities based on their aspirations and offer promotions both within and across teams so people can follow their passion and remain a valuable asset to the company.

We believe empathy and communication are the keys to building a better relationship and ensuring everyone is well-informed and ideas are being heard. Our vibrant work culture is a compliment for each employee, to bring our teams even closer we host a variety of team bonding events and celebrate milestones.

We Celebrate Diversity

We constantly strive to build a diverse and inclusive environment and work on finding ways to bring people together, we believe teams that bond work better together and are inherently comfortable sharing feedback and brainstorming ideas.

Innovation for Sustainability

With Vserve sustainable solutions, we extend our support beyond our customers to the community that they serve. We work with a systemic approach to reduce negative impact and continuously enhance a positive community impact within our people, society, and the environment. We commit to working together with our clients and their community to meet the unprecedented challenges of a rapidly changing business landscape to emerge with strength, focusing on the future. 

OUR CLIENTS SAYS