Payoneer Award 2020 Payoneer Award 2020

Professional Ecommerce Customer Support

Ecommerce is more vital than ever before!

Even if everything else slows down or stops, eCommerce keeps the world going. Your eCommerce store is always open.

That also means that you must provide shoppers with timely, professional, and courteous eCommerce customer service when they need it. And with customers located around the world, the requests roll in around the clock.

However, gone are the times when business owners had days to respond to customer inquiries or requests. Today’s consumers want immediate results! But, with everything you have going on, who has time to handle that influx of calls, emails, and chats waiting to be answered…Every. Single. Day?

We do!

Partner with Vserve for top-quality 24/7 eCommerce customer support and take your time back. We empower you to focus on the important tasks at hand while we handle your support function behind the scenes. You can save your energy for key tasks that only you can do and let us provide excellent, friendly customer service for your eCommerce business.

If you’re interested in giving eCommerce customer service outsourcing a try, we invite you to experience the Vserve difference at no cost. Our risk-free trial period gives you a full month to test drive our services for free.

Zero risk, BIG rewards!

Whether you’re a growing business without staff to handle requests or an established business that experiences intermittent influxes, we can help. Be it basic customer support services or IT support requests, Vserve can handle it for you.

24/7 Customer Service for Ecommerce Stores

Customer satisfaction is just a rating, but returning customers and their loyalty is what ensures your eCommerce businesses are sustainable for the future.

Vserve’s pros are experts in customer service for eCommerce. When you work with us, your shoppers get the service they need when they need it. By working hard to encourage customer loyalty with friendly and competent 24/7 coverage, we help you turn shoppers into satisfied repeat buyers!

In today’s world, consumers expect responses to their inquiries within minutes, not hours or days. Your online store is open around the clock, but even the most productive entrepreneurs have to sleep sometime!

Whether you’re a growing business without staff to handle requests or an established business that experiences intermittent influxes, we can help. Be it basic customer support services or IT support requests, Vserve can handle it for you.

Our Reliable Ecommerce Customer Service Options

When you partner with Vserve Solution, get ready to experience the best eCommerce customer support through our engaging:

Offering live chat to your customers is now the norm. Whether they are technical or non-technical questions, let Vserve handle chats for you in a timely, effective way.

As your company grows, so too does the number of emails that hit your inbox daily. Let us tackle those emails for you, and you’ll only have to see the ones that require your personal attention. We’ve got the rest!

Whether your business needs inbound or outbound call support, Vserve will manage the phones for you 24/7 while you are accomplishing other important tasks!

Vserve is here to help you succeed. We deliver excellent, round-the-clock multi-channel customer support solutions. With us on your side, your business never sleeps!

Experience the Vserve Difference for Yourself

The ecommerce support experts here at Vserve protect your business and help build trusting relationships with your customers as if they were our own. Our top-notch service helps our clients realize:

  • Excellent Customer Retention
  • Increase in Sales
  • Reach Competitive Edge
  • Effective Lead Generation
  • Enhanced Bottom Line
  • Increased Brand Awareness and Customer Loyalty
Customer support services

It’s So Easy to Partner with Vserve!

With only a bit of conversation to establish an approach and objectives that work for your business, we can get to work for you. Vserve trains our representatives (which is done on our side), and then we can start handling your eCommerce customer service inquiries right away.

Why Choose Us ?

Deep domain expertise in eCommerce by working with over 50+ US online retailers

Most cost-effective and flexible solutions with guaranteed bottom-line savings of 50%

Easy to work with as our Program Managers understand US online retailers very well

Trustworthy US incorporated organization giving you total peace of mind

1 month free trial so no risk to try us

Our Client Says
What's Next?
Once you reach out to us, we will
Clarify your needs

Clarify your Needs

Tell us what you are looking for from us. Our sales team will revert with a detailed response within the next 24 hours.
Price of Service

Price of Service

Sign up for one of our easy contacts based on your requirements. Our services are priced on an hourly basis and range from $6 to $20. Customized plans are also available.
Risk Free Trial

Risk Free Trial

Once the scope is defined try our services 100% free for the trial period. You can see how good we are before you take a decision on us.
Delivery of Mandate

Delivery of Mandate

We will assign a dedicated program manager as the single point of contact for all your interactions with us. We will also setup detailed KPIs and interaction cadence with the PM.
Clarify your needs

Clarify your Needs

Tell us what you are looking for from us. Our sales team will revert with a detailed response within the next 24 hours.
price of service settings icon

Price of Service

Sign up for one of our easy contacts based on your requirements. Our services are priced on an hourly basis and range from $6 to $20. Customized plans are also available.
Risk Free Trial

Risk Free Trial

Once the scope is defined try our services 100% free for the trial period. You can see how good we are before you take a decision on us.
Delivery of Mandate

Delivery of Mandate

We will assign a dedicated program manager as the single point of contact for all your interactions with us. We will also setup detailed KPIs and interaction cadence with the PM.

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