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Chat Support Services

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Chat Support

Home Serivces Chat Support Services

Be available for your customers 24/7 with our Live chat support services! Our price starts @ $7/FTE Hour

Live chat is one of the most efficient ways to delight your customers if the quality is maintained. It is essential that the team behind the live chat support services are trained and equipped with the tools to interact with your clients. This is where outsourcing to Vserve will do wonders for your business.

Our real-time responses will make it convenient for your customers to make informed purchasing decisions. Relying on us to manage live chat for eCommerce will give you the assurance that standards will be maintained and allow you to focus on your core business functions.

chat support

Working with Vserve will give you

  • 24*7 live chat services to address any customer queries or complaints adequately
  • Assistance with order placement, processing, verification, and tracking support through live chat without any delays
  • A team of agents with complete knowledge of your products to respond to pre and post-sale queries
  • Flex up to 40% of the team to meet the growing volume and demand
  • Cost effective support with the price starting from $7 per hour for FTE staff

Experience the Vserve Difference

Our unique Approach that sets us apart from the competition 

  • Real-time analysis of your current customer support process.
  • Multi-skilled workforce trained in a client specific chat software and product information.
  • Omnichannel chat support across site, market place and social media channels
  • AI-Integrated support and CRM Integrated Services
  • Real-time data analysis and report with continuous support monitoring system
  • We use secure and SSL-based chat support system and can adapt easily to the client specific system
  • ROI Focused approach with increasing first contact resolution.
chat support ousource

Outsource to Vserve for Effective Live Chat Support Services!

Vserve provides one of the best live chat support services for online businesses. Outsourcing to us will enhance customer satisfaction and help in making their shopping experience seamless. From general inquiries to grievance resolutions, we will provide efficient and quick chat support services to your customers. 

Our internal coordination will be systematic to help in conversion rates and decrease the costs of client handling procedures. Vserve will ensure that the chat support team manages each aspect so efficiently that you can use your time and resources on other business avenues.

Vserve Advantage

Vserve Advantage



Anything from building a small team to ramping up for seasonal sales- we can go from contract to live within a few weeks. With our strong team and technology, you can access uninterrupted customer support service through the stages of your business expansion.

Best-fit Technology

Best-fit Technology

Using the right technology at the right time to connect with your customers can save your time, cost, and efforts. That’s why our service is supported with facilities for IVR, Automatic Call Distributor, Dialer, Voice Logger, Reporting Engine, and more.

Consistency Across Channels

Consistency Across Channels

With the help of multiple channels, we develop a result-oriented CRM process that ensures a high conversions and profitability rate. Our ongoing service reports can give you the ability to gain complete control to streamline your customer support process.

Data Security

Data Security

As your customer support service partner, we are committed to maintaining the highest level of information security standards. In accordance with ISO 27001:2013, we have an established information security management system to safeguard the confidential data that you share with us.

FAQ Questions and Answer

What is live chat support?

Live chat support refers to conversations between customers and the support team in text format and real-time.

Why are chat support services popular?

Chat support services are popular in the eCommerce world due to their quick and convenient nature. They are the preferred mode for customers to receive immediate support for product and order related issues.

Why should I outsource chat support services?

Outsourcing chat support services to a team of professions who are trained in this methodology will ensure that your customers’ questions, doubts, and complaints are handled adequately.

Want to know How much You can save By Working With Us?

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