ECommerce is one of the most promising industries with endless growth opportunities. At the same time, the industry has its own set of challenges and shortcomings.
In any eCommerce business, product management, creating a positive online brand presence while the ensuring exceptional customer experience is the biggest challenge faced by any online retailer.
Additionally, customer support and telemarketing are very demanding. Most businesses prefer doing it in-house. They think outsourcing such tasks will compromise with quality.
However, by partnering with Vserve, you can tap into our expertise in managing eCommerce operations and excel in the race.
- 10+ Years of Track Record
Vserve has 10+ years of experience working with online retailers from various industries. Our professionals can carry out eCommerce operations in the Asia-Pacific region, the US, the UK, and Europe.
Whether you have an online apparel brand, a multi-product delivery platform, or an online food delivery business, our professionals are here to manage it all.
- Technical Proficiency
Our extensive experience in serving more than 50+ US clients have made us a pro at product data management and chat support. We have hands-on experience working on several eCommerce shopping carts and platforms like Amazon, Shopify, Yahoo! Shopping, eBay, Intercom, Magento, Zendesk, Xcart, and much more.
- Personalized Customer Service
Customer behavior and preferences have drastically changed with the intrusion of technology. Customers of today’s digital era are more inclined towards personalized services. Being in the industry for so long, we are well aware of the current market trends. Our professionals have the expertise of curating personalized eCommerce solutions.
- 24*7 Chat Support
Be it our 24*7 chat support, customized email marketing solution, or call center services, we adopt human to human approach to initiate personalized interaction.
You can count on our exceptional customer service expertise to keep your customers engaged with your brand at any time.
- Expertise in Customer Acquisition
At Vserve, we have the expertise to establish new online retail businesses as well as help the old players ace their game. Our strategic approach to customer acquisition and engagement has helped numbers US-based online retail businesses enhance the customer experience for higher customer acquisition.