Mistakes to Avoid While Hiring eCommerce Marketplace Services Provider

Choosing the right eCommerce marketplace services provider can be challenging, as there are dozens of vendors. As a result, it feels daunting to make this call, as this has the potential to make or break your business. Given below are mistakes to avoid when hiring eCommerce marketplace services provider:

Going for the complete eCommerce marketplace services package. 

When you go through an eCommerce marketplace services provider’s website, you will find that they offer different packages. Each higher tier option has a greater set of available features, which also increase in cost.

What will you do in this situation, if you have to select a subscription model? Going for the complete package makes sense, as you get all the features of the eCommerce marketplace solutions.

However, from a value for money perspective, you are losing out significantly. Not only are you choosing the tier with the highest cost, but you also pay for features you aren’t going to use. Too many features can also pose another problem – resulting in significant wastage of resources. For instance, your employees have to spend more time, learning all the features of the online marketplace management services.

When you don’t know which package to choose, always start with the basic bundle. If you realize that you need access to additional features from the online marketplace services, you can pay for the extra modules.

Only looking at the initial eCommerce marketplace solutions price tag

One factor that every business takes into consideration when selecting an eCommerce marketplace service provider is the cost. This carries significant weight in the final decision, which is why vendors provide different price models.

A common mistake among companies is to only look at the initial price tag of the end-to-end eCommerce solution. Vendors often advertise only a fraction of the actual cost of using their services.

For instance, while you pay for the eCommerce marketplace services providers basic features, there are other costs that you need to consider. You may have to shell out for setting up the service, to receive technical support, certification and licensing fees, transaction fees, and web hosting fees.

When you are selecting a vendor’s services as your online marketplace solution, you must take a look at the entire cost. If the provider is transparent about these fees, it becomes easier to plan out your company’s monthly expenditure.

If you aren’t sure about these costs, make sure you ask the eCommerce marketplace services provider.

Opting for closed online marketplace services platform

Your business should never make the mistake of choosing an eCommerce market solutions without extensive support for third-party applications. Keep in mind that the customer demand changes frequently, which means you need to be flexible with your business plans.

What if you are using a tool that is going to stop receiving support after a year? If the eCommerce market services platform isn’t compatible with other plug-ins, this is going to hinder the growth of your business.

The sign of a good online marketplace management services is one which you can integrate with your existing ecosystem. At the same time, it provides extensive support for other tools, which your business can migrate to, in the future.

The advantage of choosing this type of online marketplace services is that you can adapt to any change that takes place in the industry.

Not checking online marketplace management services support

The majority of the businesses only take a look at the eCommerce marketplace service provider’s official support. As you are paying for their services, you want to make sure that they can fix your problems as soon as possible.

While this is an excellent factor to take into consideration, you should remember that there are other aspects you need to think about for technical support. For instance, the end-to-end eCommerce solution should have a large user base or an active community.

The advantage is that you can resolve problems quickly while ensuring you have access to the latest knowledge about the platform. Also, it is a plus point if there are plenty of technical specialists, who you can rely on as backup support.

Also, the community of the online marketplace solution will make it easier to understand the reliability of the provider. For example, you can get to know about the update frequency, quality of support, ease of use, along with common pain points among users. This type of qualitative analysis of the online marketplace solution will help you understand if you are making the right call.

Final Thoughts

As it can be challenging to hire the right eCommerce marketplace services provider, Vserve makes the entire process easy for you. Our services reduce the workload of maintaining and selling your products and services on any popular platform. Save time by using our extensive online marketplace services, at affordable costs. Receive a free quote for using our eCommerce marketplace services by getting in touch with us today!

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vservesolution March 2, 2020 0 Comments

How to Hire Experts in eCommerce Marketplace Services?

The burgeoning digital economy and eCommerce services have shifted the goalposts and created the opportunity for unprecedented growth. Providing eCommerce marketplace services allows you to strengthen your relationship with your buyer and build brand loyalty.

Establishing and more importantly, maintaining an online presence for your business is not a one-man job. A critical inventory of your business will reveal which experts you need to hire to support your eCommerce marketplace services.

Whether you need a web developer, a digital marketer or a designer, here are a few vital points that you need to pay attention to.

Valid Points on eCommerce Marketplace Services

* Ask Around

When looking to hire experts with eCommerce marketplace solutions, a good rule of thumb is to seek the advice of entrepreneurs who have a strong online presence. However, a recommendation from a trusted source doesn’t ensure that the experts will fulfill your criteria. Conduct your independent research on the vendor. The projects that are featured on their website should give you an understanding of their work process.

* Check for Taste

Once you have ascertained the credibility of the experts you seek to hire, ensure that their design pattern coincides with your taste or vision. Concentrate on the previous work they’ve pulled off in your target segment. Pay close attention to their portfolio of designs and other services. Filter from the company’s employee list, the work portfolios of the designers and developers that you are keen to hire.

* Check the credibility of the developers

The credibility of the vendor company that you’re about to hire surely matters. However, what matters more is the competency & experience of the designers & developers associated with the tech partner. So, make sure you request the company for the list of experts who will be working on your project and verify their profiles to ensure that they suit your requirements. Another good thing to do is actually meet in person (if possible) or over a video chat with the team and explain the project requirements & objectives. Direct communication with the team helps in ascertaining whether they believe in the exchange of inputs for the project or are they the “do as you say” type. The latter is not what every ecommerce business looks for.

* Scope the Cost

Once you have narrowed down the list of experts, you need to discuss how much your list of specifications will cost you. You need to ensure that their services suit your budget. Ask the list of eCommerce marketplace service provider for a cost breakdown of development, design, management, and data configuration services. Make an informed decision by comparing the service charges of different vendors. The vendor you pick must be in sync with all your criteria like pricing, experience & credibility.

* Stay in Touch with eCommerce Marketplace Services Experts

The experts you choose to hire should be clear about their process and what milestones and timelines they are aiming towards. As the project progresses, you will be expected to provide feedback while the experts make changes. One person from the expert developing team has to be actively available during your office hours for questions and requests on a chat messenger. Thus, before you seal the deal with the eCommerce marketplace service provider of your choice, you need to validate all the modes of communication that they are open to, plus, their communication skills. Ensure that the partner agency offers top quality communication since poor communication is the first window towards project failure.

* Time is Money

Having experienced developers on board, any professional partner company can complete your project rather quickly and also maintain the quality standards simultaneously. Remember, you would never want to wait for a year to get your website launched. Thus, to streamline the project and to see that it is implemented on time, you can always ask for a statement of work. This will not only help you to get an idea about the project related task but also help you understand the timeline to deliver the same. How else would you speculate that you’re hiring a good team that essentially launches a bug-free platform in minimized development time? After all, project extensions will increase the development cost for you.

* Keep the Support

When you’re on the lookout for an eCommerce marketplace service provider, you would definitely want to partner with an all-in-one firm that can manage your e-commerce site. At the end of the day, every business wants to focus on maximizing profit with minimal effort. Thus,  focus on reducing your operational hassles and by ensuring that the company you choose will be able to offer post-go-live support.

Final Thoughts on eCommerce Marketplace Services

SO, if you’re planning to start an eCommerce business, you will have plenty of options in regards to eCommerce development companies. One among them is the Vserve Ebusiness Solutions. They offer a full suite of eCommerce website development services as well as customized solutions for customer support, digital marketing, product data management, data intelligence, etc.

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vservesolution February 18, 2020 0 Comments

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